We vigilantly guard the privacy of our respondents.
IntelliSurvey is committed to protecting the privacy of survey participants. We also adhere to the standards and ethics policy of the Insights Association (formerly CASRO and MRA), posted online at https://www.insightsassociation.org/issues-policies/insights-association-code-standards-and-ethics-market-research-and-data-analytics-0. We perform market research for our clients, who use the results for a variety of business purposes. Survey results may help our clients better understand respondent preferences, use, and preferences for various products and services. Other clients use the survey results to measure social attitudes and public opinion on political and social issues. We combine all participants’ survey responses and report aggregate results to our clients. We do not disclose the identity of individual survey responses, unless the respondent requests or permits such disclosure.
Confidentiality of Personal Information
We keep each respondent’s survey responses confidential. Also, we will never sell, share, rent or otherwise intentionally transfer a respondent’s personal information to our clients, other market research companies, direct marketing companies or anyone else, unless the respondent has won a sweepstakes we sponsored, in which case we may disclose the winner’s contact information with the winner’s consent. If this policy changes in the future, IntelliSurvey will alert individuals and provide them with an opt-out or opt-in choice before we share their data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized.
We abide by the highest standards of privacy. Specifically:
- We never intentionally “spam” Internet users to seek their participation in surveys. We will only send e-mail invitations to those we believe have agreed to receive such invitations through prior, independent communications.
- Every invitee may “opt-out” of that survey and not be contacted again.
- We maintain a high level of security to prevent outside parties from having access to information electronically transmitted to us by you.
- We never knowingly invite children to participate in research studies without taking measures to ensure appropriate parental consent.
In rare cases, IntelliSurvey, Inc. may be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. Even in these cases, IntelliSurvey will vigilantly protect respondent privacy to the extent allowed by law.
Compliance with EU-US and Swiss-US Privacy Shield Frameworks
Privacy Shield Coordinator
27261 Las Ramblas, Suite 200
Mission Viejo, CA 92691
These Principles also specify that individuals have the right to access their personal data. Individuals should direct inquiries to the contact above in order to fulfill this request.
IntelliSurvey, Inc. has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to the INSIGHTS ASSOCIATION PRIVACY SHIELD PROGRAM, a non-profit alternative dispute resolution provider located in the United States and operated by the Insights Association. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.insightsassociation.org/get-support/privacy-shield-program/privacy-shield-eu-swiss-citizens-file-complaint for more information and to file a complaint. Individuals may, under certain limited conditions, invoke binding arbitration before the Privacy Shield Arbitration Panel. These dispute resolution services are provided at no cost to you.
IntelliSurvey has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. IntelliSurvey shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless IntelliSurvey proves that it is not responsible for the event giving rise to the damage.