We vigilantly guard the privacy of our respondents.

IntelliSurvey is committed to protecting the privacy of survey participants.  We also adhere to the standards and ethics policy of the Insights Association (formerly CASRO and MRA), posted online at https://www.insightsassociation.org/issues-policies/insights-association-code-standards-and-ethics-market-research-and-data-analytics-0. We perform market research for our clients, who use the results for a variety of business purposes. Survey results may help our clients better understand respondent preferences, use, and preferences for various products and services. Other clients use the survey results to measure social attitudes and public opinion on political and social issues. We combine all participants’ survey responses and report aggregate results to our clients. We do not disclose the identity of individual survey responses, unless the respondent requests or permits such disclosure.

Confidentiality of Personal Information

We keep each respondent’s survey responses confidential. Also, we will never sell, share, rent or otherwise intentionally transfer a respondent’s personal information to our clients, other market research companies, direct marketing companies or anyone else, unless the respondent has won a sweepstakes we sponsored, in which case we may disclose the winner’s contact information with the winner’s consent.

Internet Policies

We abide by the highest standards of privacy. Specifically:

  • We never intentionally “spam” Internet users to seek their participation in surveys. We will only send e-mail invitations to those we believe have agreed to receive such invitations through prior, independent communications.
  • Every invitee may “opt-out” of that survey and not be contacted again.
  • We maintain a high level of security to prevent outside parties from having access to information electronically transmitted to us by you.
  • Although we may use cookies to facilitate some surveys, cookies gather no data other than survey responses or flags to indicate participation in certain surveys.
  • We never knowingly invite children to participate in research studies without taking measures to ensure appropriate parental consent.

In rare cases, Intellisurvey, Inc. may be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. Even in these cases IntelliSurvey will ensure to vigilantly protect respondent privacy to the extend allowed by law. 

Compliance with U.S. – E.U. Privacy Shield Framework

IntelliSurvey, Inc. complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce, under the enforcement authority of the Federal Trade Commission, regarding the collection, use, and retention of personal information from European Union member countries. Intellisurvey, Inc. has certified that it adheres to the Privacy Shield Principles of Notice, Choice, and Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.

In compliance with the EU-US Privacy Shield Principles, IntelliSurvey, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact Privacy Shield Coordinator, IntelliSurvey, Inc., at 555 Corporate Drive, Suite 175, Ladera Ranch, CA 92694 or at privacyshield@intellisurvey.com.

IntelliSurvey, Inc. has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to the INSIGHTS ASSOCIATION PRIVACY SHIELD PROGRAM, a non-profit alternative dispute resolution provider located in the United States and operated by the Insights Association. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.insightsassociation.org/get-support/privacy-shield-program/privacy-shield-eu-swiss-citizens-file-complaint for more information and to file a complaint. Individuals may, under certain limited conditions, invoke binding arbitration before the Privacy Shield Arbitration Panel. These dispute resolution services are provided at no cost to you.